Case Study

Datacenter Refresh for a Global Healthcare Technology Leader

  • GSI: Global Retail Innovator
  • Delivery Partner: TecTigers
  • Regions Covered: North America and Europe

Brief Overview

Global Retail Innovator, with TecTigers as the service delivery partner, successfully executed a datacenter refresh project for a global leader in healthcare technology. The project involved refreshing over 100 network devices and servers across 11 sites in North America and Europe. TecTigers delivered comprehensive services, including site surveys, device upgrades, and structured cabling, ensuring seamless execution within the three-month timeline and meeting all client requirements.

Fast Facts

Devices Refreshed
0 +
Sites Covered
0

Device Types: Network Devices and Servers

Project Duration
0 M

Key Tasks:

  • Decommissioning
  • Installation
  • Secure Disposal

Client Challenges

  • Multi-Site Coordination Refreshing devices across 11 geographically dispersed sites in North America and Europe required precise planning and execution.
  • Aging Infrastructure: Replacing outdated network devices and servers while minimizing disruptions to critical operations.
  • Tight Project Timelines: Completing the refresh project within a stringent three-month timeframe.
  • Infrastructure Complexity: Ensuring seamless integration of new devices into existing systems and infrastructure.

Solution Delivered by TecTigers

  1. Comprehensive Site Surveys
    • Conducted detailed assessments at all 11 sites to map existing infrastructure and plan the refresh process.
  2. Efficient Device Refresh
    • Replaced over 100 aging network devices and servers with minimal operational downtime.
  3. Structured Cabling
    • Implemented updated cabling solutions to enhance connectivity and support future scalability.
  4. Integrated Services
    • Delivered ancillary services, including HVAC system optimization, access control updates, and UPS/generator maintenance.
  5. Global Execution
    • Coordinated teams across North America and Europe to ensure consistent service delivery and adherence to timelines.

Key Outcomes

  • Enhanced Datacenter Performance
    • Improved network and server reliability and efficiency through updated devices and infrastructure.
  • Minimal Downtime
    • Executed the refresh with minimal disruptions, ensuring uninterrupted operations for the client.
  • Timely Project Delivery
    • Completed the refresh across all 11 sites within the agreed three-month period.
  • Future-Ready Infrastructure
    • Delivered scalable and robust solutions to support the client’s evolving technology needs.
  • Client Satisfaction
    • Achieved seamless integration and enhanced operational efficiency, meeting all client expectations.

The datacenter refresh project executed by TecTigers was nothing short of exceptional. Their ability to refresh over 100 network devices and servers across 11 sites in North America and Europe within a tight three-month timeline was impressive. The comprehensive approach, including site surveys, structured cabling, and seamless integration of new infrastructure, minimized operational downtime and enhanced our systems' reliability. TecTigers has proven to be an invaluable partner, delivering results that exceeded our expectations.

— IT Infrastructure Director, Leading Healthcare Technology Company